Caitlin started her career journey at GreyStone Power as a temporary worker in our call center. She was hired permanently into a Member Service Representative role in our call center and was later promoted into a higher level role in the call center where she helped train new Member Service representatives. She transferred into a role in Revenue and Equity Management department where she worked with commercial members to ensure customer satisfaction and helped manage customer accounts as well as our capital credit process. Caitlin took a role as the Data Coordinator and worked across the organization to help solve business issues with data. Caitlin is now the Director, Revenue & Equity management. Through GreyStone’s leadership programs and various training, Caitlin was ready for this opportunity when it became available.