NATURAL GAS SERVICE TECHNICIAN:
What will you do? | What competencies will you need? (built on energy foundational competencies—incremental as career advances) |
Note: Most utilities use a pre-employment test—to pass you will need math, communications, problem solving, and mechanical reasoning skills. |
Starting Off as a Service Assistant:
- Provide assistance by providing tools and equipment
- Make work area safe
- Enter job data into online system
| - Teamwork
- Drive heavy commercial vehicles
- Lift 75 lbs
- Listen and follow directions, come to work on time and prepared
- Be able to stand for long periods of time
- Math skills including algebra, trig, and geometry
|
Apprenticeship Training Components:
- Understand fundamentals of Alternating Current / Direct Current
- Safely activate and inactivate gas and electric services
- Investigate code and/or venting conditions and take appropriate actions
- Troubleshoot burners and make the proper adjustments to obtain complete combustion at the rated input
- Using standard test equipment, investigate gas leaks and take appropriate actions to make job safe
| - Work with a Service Technician or Specialist to apply apprentice training concepts to the job
|
Service Mechanic/Technician:
- Prepare trenches for laying pipes
- Lay pipes for gas lines
- Fuse plastic pipe together
- Install and repair both high- and low-pressure pipe systems
- Install automatic controls used to regulate gas systems
|
- Ability to inspect service lines and house lines, investigate leak fume complaints, restore and terminate gas service, and perform pressure checks at customer's premises
- Use equipment such as CGI gas scope leak machine and Gas Ranger to detect leaks in a customer's premises or outdoors
- Locate and mark out underground gas and electric facilities in conjunction with work assignment
- Repair and install gas appliances and equipment such as ovens, dryers, and hot water heaters
- Measure, cut, and thread pipe and connect it to feeder lines and equipment or appliance using ruler and hand tools
|
Service Specialist:
- Manage own work schedules and report to supervisor on progress and/or problems
- Check for unsafe work conditions
- Communicate effectively with others including customers, crew members, and supervisors
- Deal with potentially stressful situations
|
- Communications skills
- Assign priority or sequence to the steps for completing a job
- Coordinate several, competing activities for efficient use of time and material
- Adapt work procedures or priorities in response to changing or unforeseen requirements or conditions
|
Supervisor:
- Schedule and oversee work of line crews
- Review crew member performance and provide feedback
- Prepare and manage budgets
- Report to management
|
- Financial management
- Computer skills for report preparation
- People management
|
Energy Industry Competency Model

| Energy industry careers offer:
- Excellent salaries
- Opportunities for advancement
- Job growth & stability
- Community service
- Great benefits
Where can I find training?
Use the Get Into Energy Training Program Locator at getintoenergy.com/googleapp.
Where can I find a job?
Use the Get Into Energy Jobs website at getintoenergy.jobs. |